Responsibilities & Context

Sourcing & Outreach

Identify and engage potential rider candidates through field recruitment, social media, rider networks, and online job portals,.

Screening & Selection

Onboarding & Training

Facilitate the onboarding process including orientation, documentation, and induction to company policies.
Coordinate basic training on delivery protocols, customer service, and pharmaceutical handling (if applicable).

Database Management

Maintain and update rider database including performance records, availability, and compliance.

Performance Monitoring Support

Coordinate with operations team to track new rider performance and retention.
Collect feedback from riders to improve the recruitment and onboarding experience.