Beverage Preparation & Service

Prepare and serve a wide range of hot and cold beverages, including espresso-based drinks, brewed coffee, specialty coffees, teas, shakes, smoothies, mocktails, and other non-alcoholic beverages.
Ensure consistency in taste, quality, presentation, and portion standards of all beverages.
Operate and maintain espresso machines, coffee grinders, blenders, and other beverage preparation equipment safely and efficiently.
Create attractive beverage presentations and maintain high service standards.
Assist in developing new beverage offerings, seasonal menus, and promotional items.

Customer Service

Welcome members and guests in a courteous, professional, and friendly manner.
Accurately receive and process beverage orders.
Provide recommendations and product knowledge to enhance the guest experience.
Respond promptly and professionally to customer inquiries, feedback, and special requests.
Foster a warm and inviting atmosphere at the coffee and beverage station.

Quality Assurance

Monitor the freshness and quality of coffee beans, tea leaves, milk, syrups, and other ingredients.
Ensure all beverages are prepared according to approved recipes and Club standards.
Maintain proper serving temperatures and presentation quality.
Report quality concerns immediately to supervisors.

Inventory & Cost Control

Monitor stock levels of coffee, tea, milk, syrups, disposables, and other beverage supplies.
Assist in inventory counts and stock requisition processes.
Ensure proper storage, labeling, and rotation of ingredients following FIFO principles.
Minimize wastage and contribute to cost-effective operations.

Hygiene, Safety & Equipment Maintenance

Maintain cleanliness and sanitation of beverage preparation areas, equipment, utensils, and service counters.
Follow food safety, hygiene, and sanitation standards at all times.
Perform daily cleaning and preventive maintenance of beverage equipment.
Ensure compliance with workplace health and safety regulations.

Teamwork & Event Support

Coordinate effectively with restaurant, kitchen, and service staff to ensure smooth operations.
Assist in Club functions, special events, promotions, and outdoor catering activities when required.
Support the training and development of junior beverage staff as assigned.
Maintain positive working relationships with colleagues and supervisors.