Job Purpose of Case Worker:

Under the direct supervision of the Case Management and GBVIMS Officer at Pulse Bangladesh Society in Cox’s Bazar, the Case Worker will play a critical role in delivering individualized, survivor-centered GBV case management services in the Multipurpose community Centre. The successful candidate will be responsible for providing comprehensive support to survivors of GBV, ensuring their safety, dignity, and well-being. This includes offering psychosocial interventions tailored to each survivor's needs, in line with established interagency guidelines, IRC case management protocols, and sector-specific Standard Operating Procedures (SOPs). The Case Worker will also contribute to the overall effectiveness of the program by actively participating in capacity-building activities, ensuring accurate documentation, and maintaining confidentiality in all aspects of service delivery.

Job Location: Hnila, Teknaf

Reported To: Case Management and GBVIMS Officer

Key Responsibilities:

Reinforce adherence to the GBV guiding principles and women-, girl- and survivor-centered support throughout all activities in the Multipurpose Community Centre.
Adhere to the women-, girl- and survivor-centered support approach, the GBV guiding principles and the IASC GBV Case Management Guidelines throughout all GBV case management and psychosocial interventions for women and girls. This includes ensuring confidentiality of survivors, and respect for their wishes and decisions.
Provide age-appropriate case management, including: assessment of women and adolescent girl’s needs; provide basic, crisis counseling (and in some contexts further individual counseling); safety strategizing and risk assessing; development of action plans; support in pursuing services and support; safe, confidential and appropriate referrals in-line with the formal GBV referral pathways.
Work in close, daily collaboration with the health team in the Centers to ensure women and girls have safe, discrete and confidential access to/from the GBV and health services via the internal referral procedures.
Provide services to child, adolescent and male survivors of GBV, including case management as well as the best interest determination, age appropriate engagement and decision-making by survivors, and Do No Harm analysis.
Lead age-appropriate and specialized structured group PSS services (Women Rise) to vulnerable women and girls.
Work with the Legal, Child Protection, and Economic Recovery and Development teams to ensure a coordinated response to the evolving needs of women, girls, and their communities.
Identify concerns related to and support adherence to GBV referral protocols and GBV guiding principles, and bring these concerns to the WPE Response Officer.