Develop and maintain strong relationships with farmers, traders, dealers, and corporate customers to ensure maximum cold storage occupancy.
Identify new business opportunities and achieve storage booking and revenue targets.
Prepare and process booking agreements, invoices, delivery orders, and other commercial documents.
Coordinate with Operations, Store, and Accounts departments to ensure smooth product receiving, storage, and delivery.
Monitor storage capacity utilization and prepare daily, weekly, and monthly commercial reports.
Ensure timely billing, collection of storage charges, and follow-up of outstanding receivables.
Maintain accurate records of customer accounts, storage transactions, and commercial activities.
Handle customer inquiries, complaints, and service-related issues efficiently to ensure customer satisfaction.
Conduct regular market visits to develop new clients and strengthen relationships with existing customers.
Analyze market trends, commodity prices, and competitor activities and provide recommendations to management.
Assist management in sales planning, business development, and revenue growth initiatives.
Ensure compliance with company policies, commercial procedures, and applicable regulatory requirements.
Perform any other commercial and business development responsibilities assigned by management.