HealthOS Limited is a fast-growing B2B pharmaceutical distribution and logistics company serving pharmacies across Dhaka. Through technology-driven operations and an efficient delivery network, HealthOS ensures timely and reliable medicine distribution to its pharmacy partners.

To support our expanding operations, we are looking for a proactive, organized, and field-oriented Delivery Coordinator who will oversee delivery operations, supervise delivery personnel, and maintain excellent service standards within assigned operational zones.

Our delivery network currently operates across five major zones of Dhaka:Mirpur,Jatrabari,Badda,Uttara,Dhanmondi.

Key Responsibilities

Delivery Operations Management

Monitor and coordinate daily delivery activities within assigned zones.
Ensure timely and accurate delivery of pharmaceutical products to pharmacies.
Track delivery performance and resolve operational issues promptly.
Coordinate with Operations, Warehouse, and Sales teams to ensure smooth order fulfillment.
Monitor delivery timelines and maintain service quality standards.

Team Recruitment & Management

Recruit, onboard, and train delivery personnel for assigned areas.
Supervise delivery staff and ensure compliance with company policies and procedures.
Monitor attendance, discipline, and overall team performance.
Conduct regular field visits to support and evaluate delivery personnel.

Sales Support & Business Growth

Build and maintain strong relationships with pharmacies within assigned zones.
Support business growth by ensuring excellent delivery service and customer satisfaction.
Identify opportunities to increase order volume and improve delivery efficiency.
Provide field insights and customer feedback to management and sales teams.

Reporting & Coordination

Prepare daily and weekly operational reports.
Track delivery KPIs, team performance, and service quality metrics.
Report operational challenges and recommend process improvements.
Maintain accurate records of delivery personnel and area performance

Work Structure

50% Field Work – Visiting pharmacies and managing delivery operations within assigned zones.
50% Office Work – Reporting, planning, coordination, recruitment, and performance monitoring.

Experience Requirements

Up to 3 years of experience in logistics, distribution, delivery operations, field team management, or related sectors.
Experience in wholesale, pharmaceutical companies, e-commerce, delivery service startups, or courier/logistics companies will be preferred.
Fresh graduates are also encouraged to apply.

Required Skills & Competencies

Strong leadership and people management skills.
Excellent communication and coordination abilities.
Ability to manage field teams and resolve operational challenges effectively.
Proficiency in Microsoft Excel, Google Sheets, and basic reporting tools.
Strong organizational and problem-solving skills.
Ability to work independently and perform under pressure.
Familiarity with Dhaka city routes and logistics operations will be considered an advantage.

Work Location

Office Location: Adabor, Mohammadpur, Dhaka

Field Coverage Areas: Mirpur, Jatrabari, Badda, Uttara, and Dhanmondi (as required by operational needs).

Company Information

HealthOS Limited

Baitul Aman Tower, Ring Road, Adabor, Dhaka 1207, Bangladesh

Phone: +8801962-116655

Email: info@healthosbd.com

About the Business

HealthOS has developed a digital platform that transforms the way pharmacies purchase medicines by offering competitive pricing, transparency, and doorstep delivery services. By integrating business needs with innovative technology, HealthOS aims to make pharmaceutical procurement easier, faster, and more efficient while delivering a superior experience for pharmacy owners and healthcare businesses.