{"@context":"https://schema.org/","@type":"JobPosting","title":"Executive - Customer Relationship Management (CRM)","description":"

Customer Inquiry Management: Respond to and manage customer inquiries received through Facebook, WhatsApp, website, email, and telephone channels in a timely and professional manner.
Lead Management: Maintain, update, and organize lead databases and customer records to ensure accurate and up-to-date information.
Customer Follow-Up: Conduct regular follow-ups with prospective and existing customers to nurture relationships, support sales conversion, and enhance customer satisfaction.
Customer Complaint Resolution: Coordinate with relevant departments to address, resolve, and document customer complaints and service-related issues effectively.
Sales & Showroom Coordination: Collaborate with Sales and Showroom teams to ensure seamless customer communication and support business objectives.
CRM Reporting & Analysis: Prepare and submit daily, weekly, and monthly reports on leads, customer interactions, and CRM performance metrics.
Customer Database Administration: Ensure proper maintenance, accuracy, confidentiality, and organization of customer information within the CRM system.
Shopify Product & Content Management: Manage product uploads, update product information, edit website content, maintain collections, and ensure the accuracy and consistency of product listings on the Shopify platform.

","identifier":{"@type":"PropertyValue","name":"P2P Furniture","value":"IJOB202640059"},"datePosted":"2026-06-04T18:04:17.780Z","validThrough":"2026-07-08T18:00:00.000Z","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"P2P Furniture","sameAs":"https://nextjobz.com.bd","logo":"https://nextjobz.com.bd/nextjobzLogo.png"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chattogram","addressCountry":"BD"}},"url":"https://nextjobz.com.bd/jobs/executive-customer-relationship-management-crm-chattogram-IJOB202640059"}