Implement and maintain the company's Quality Management System (QMS).
Prepare, update, and control SOPs, Policies, Procedures, Formats, and Work Instructions.
Monitor compliance with company quality standards and buyer requirements.
Conduct internal audits and follow up on corrective and preventive actions (CAPA).
Prepare audit reports and submit findings to management.
Maintain document control systems and ensure proper record retention.
Analyze quality data and identify opportunities for continuous improvement.
Coordinate with Merchandising, QA and Production teams.
Monitor process performance and recommend improvements to enhance efficiency.
Conduct employee awareness and QMS training programs.
Ensure implementation of ISO standards and company procedures.
Prepare weekly and monthly QMS performance reports.
Investigate quality-related issues and recommend corrective actions.
Monitor KPI achievement and quality objectives.
Ensure all departments follow approved procedures and documentation requirements.
Assist in risk assessment and process improvement initiatives.
Maintain confidentiality of company documents and quality records.
Support continuous improvement projects and operational excellence programs.
Coordinate and track all development samples from factories to ensure timely submission.
Conduct sample quality checks based on buyer requirements and technical specifications.
Maintain communication between factories, merchandising teams, and the PGS office.
Manage sample status, documentation, and follow-up for approvals and comments.
Support daily PGS office operations related to sample development and quality management.
Perform any other duties assigned by management.