1. Front Desk Management

Greet and welcome all visitors, buyers, auditors, vendors, job applicants, and employees in a professional and courteous manner.
Maintain a clean, organized, and professional reception area.
Ensure visitors receive proper assistance and are directed to the appropriate department or personnel.

2. Visitor Management & Security

3. Telephone & Communication Management

4. Mail, Courier & Document Handling

Receive, record, and distribute incoming letters, parcels, and courier documents.
Arrange dispatch of outgoing documents through courier services.
Maintain courier registers and delivery records.
Ensure confidential documents are handled securely.

5. Administrative Support

Assist the HR and Administration Department with routine administrative tasks.
Maintain records of meeting room bookings.
Arrange refreshments for management meetings, buyers, and auditors when required.
Prepare basic reports related to reception activities.

6. Buyer & Auditor Support

7. Employee & Candidate Assistance

8. Office Coordination

Coordinate with Administration, HR, Security, Compliance, and other departments.
Monitor reception supplies and request replenishment when necessary.
Report maintenance issues in the reception area.