We are looking for a highly experienced and dynamic professional for the position of Head of Operation (Hospital Management) to oversee and manage the overall operational activities of the hospital. The candidate will be responsible for ensuring smooth day-to-day hospital operations, maintaining service quality, improving patient satisfaction, and coordinating among all departments for efficient healthcare delivery.

Supervise and manage daily hospital operations efficiently
Ensure smooth coordination among clinical, administrative, and support departments
Develop and implement operational policies, procedures, and standards
Monitor patient care services and ensure quality healthcare delivery
Improve patient satisfaction and service excellence
Manage hospital resource utilization and operational cost control
Ensure compliance with healthcare regulations, legal requirements, and accreditation standards
Coordinate with department heads for performance improvement
Handle crisis management and emergency operational planning
Monitor staff performance and ensure operational discipline
Prepare operational reports for management review
Support strategic planning and business development initiatives

Educational Requirements

Master’s degree in Hospital Management / Healthcare Management / Business Administration / Public Health / Management or related field
Additional professional certifications in hospital administration will be considered an advantage

Experience Requirements

Minimum 8–12 years of experience in hospital administration and operations
At least 5 years in a senior managerial role in a reputed hospital
Strong knowledge of hospital systems, patient care management, and healthcare compliance