Job Summary

The Head of Quality Assurance & Compliance is responsible for establishing, implementing, and monitoring quality standards across all construction and fit-out projects. The role ensures compliance with company standards, regulatory requirements, project specifications, and industry best practices. The incumbent will lead quality assurance initiatives, develop policies and SOPs, oversee contractor performance, manage quality audits, and ensure timely project delivery while maintaining the highest standards of workmanship, materials, and safety.

Key Responsibilities

Quality Assurance & Compliance

Develop, implement, and continuously improve the organization's Quality Assurance (QA) framework, policies, procedures, and Standard Operating Procedures (SOPs).
Establish quality benchmarks, inspection protocols, and performance indicators for all interior construction and fit-out projects.
Ensure compliance with applicable building codes, regulations, and standards, including BNBC, ACI, ASTM, and other relevant statutory requirements.
Conduct regular quality audits and inspections to verify adherence to company standards and project specifications.
Lead root-cause analysis and corrective action initiatives to resolve quality-related issues and prevent recurrence.

Project Quality Management

Visit project sites to assess space availability, design requirements, project feasibility, and quality expectations.
Review architectural, structural, and interior design drawings to ensure constructability and compliance with quality standards.
Monitor project execution activities to ensure workmanship, materials, and installations meet approved specifications.
Track project progress and ensure quality objectives are achieved within approved timelines and budgets.
Prepare comprehensive project quality reports, audit findings, and management updates.

Materials & Technical Evaluation

Possess in-depth knowledge of interior finishing materials, fittings, and fixings, including flooring systems, wall treatments, ceiling systems, joinery works, and decorative finishes.
Review and approve material submittals, samples, and mock-ups before implementation.
Coordinate testing and certification of materials through recognized universities, laboratories, and accredited institutions to verify compliance with project requirements.
Monitor material quality throughout procurement, storage, and installation stages.

Tendering, BOQ & Cost Control

Review tender documents, technical specifications, and scope of works.