Travelley is a leading Travel Agency in Bangladesh, renowned for its customer-centric services and innovative travel solutions. With a strong commitment to excellence, Travelley is reshaping the way travelers access tourism and visa services. We operate through three dynamic subsidiaries: Heal with Travelley, Code Fusion IT, and Hajisheba.com. As one of the most visionary travel agencies and tour operators in Dhaka, we strive to simplify travel with professionalism, accuracy, and integrity.

Job Responsibilities:

Manage the full cycle of tourist visa application processes for multiple destinations, including: United States, United Kingdom, Canada, Australia, New Zealand, Schengen countries, Malaysia, Singapore, India, and Thailand.
Provide accurate, up-to-date advice to clients on visa requirements, country-specific documentation, procedures, and timelines.
Assist clients in completing visa application forms correctly and ensure all required fees are submitted in accordance with embassy/consulate policies.
Coordinate and communicate with embassies, consulates, and authorized visa application centers to ensure the timely processing and resolution of any complications.
Review and verify visa application documents meticulously to minimize errors and improve approval rates.
Maintain and organize detailed records of visa applications, approvals, rejections, follow-ups, and all relevant correspondence for internal reporting and compliance.
Handle complex or escalated cases with critical thinking, attention to detail, and a problem-solving approach to achieve successful outcomes.