Company Overview:

Bio-Xin Cosmeceuticals is a leading aesthetic and wellness brand in Bangladesh with 20 branches nationwide. Each branch provides integrated services under one roof, including:
- Doctor Consultation & Skin Testing
- Aesthetic Treatments
- Skin & Haircare Products
- Nutrition Counseling & Diet Plans
- Body Composition Analysis & Slimming Treatments
- Food Supplements & Baby Skincare Products
Each branch operates with a multidisciplinary team including Front Desk, Sales Team, Skin Therapists, Doctors, Nutritionists, and Branch Management.

Department:

Reports To:

Working Conditions:

Role Summary:

The Branch Sales Operations Manager is responsible for driving sales performance, ensuring operational efficiency, and delivering an exceptional customer experience within the assigned branch. This role involves managing daily operations, leading the sales team, coordinating with medical and therapy teams, and achieving revenue targets.

Key Responsibilities:

1. Sales Performance & Target Achievement:

Achieve monthly and quarterly sales targets (services, treatments, and products)
Monitor daily sales performance and conversion rates
Implement upselling and cross-selling strategies
Drive revenue growth through effective client engagement

2. Team Leadership & Supervision:

Lead and supervise Front Desk, Sales Team, and coordinate with Therapists, Doctors, and Nutritionists
Conduct daily briefings and performance reviews
Train team members on product knowledge, consultation skills, and sales techniques
Foster a high-performance and customer-focused team culture

3. Customer Experience Management:

4. Branch Operations Management: