Job Responsibilities:

1. Management & Daily Operations

2. Staff Supervision & Leadership

Supervise lab technicians, phlebotomists, and support staff.
Prepare duty schedules, shift plans, and manage staff leaves.
Train and guide staff on Standard Operating Procedures (SOPs) and new techniques.
Ensure discipline, teamwork, and conduct regular performance evaluations.

3. Quality Assurance (QA) & Compliance

4. Reporting & Administration

Verify, cross-check, and approve lab reports before final delivery.
Maintain patient records, test logs, and ensure data confidentiality.
Manage and oversee the Laboratory Information Management System (LIMS).
Coordinate effectively with doctors, hospital management, and referral labs.

5. Inventory & Financial Control

Monitor lab supplies, reagents, and order consumables in a timely manner.
Ensure proper storage guidelines (especially for temperature-sensitive items).
Minimize reagent wastage and assist management in controlling lab operational costs.

6. Equipment, Safety & Environment

Handle equipment maintenance and schedule preventive repairs with vendors.
Ensure strict infection control, bio-safety, and proper biomedical waste disposal.
Maintain a clean, organized, and hazard-free lab environment.

7. Patient Service & Issue Resolution

Address patient queries and resolve any complaints regarding lab services or reports.