About Company:

Swosti [www.swosti.net] is a leading software development organization, currently focusing on Micro-finance Software applications for different MFIs and Credit Cooperatives in Bangladesh. It is a sister concern of Bdjobs.com Ltd.
Please visit us at: Web: https://swosti.net; Facebook/Swosti.net; YouTube: SwostiWorld or LinkedIn: Company/Swosti-Limited to learn more.

Job Context:

This is a focal position representing the company before the outsiders.
You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.

Job Description / Responsibility

Address customer queries modestly and ensure customer satisfaction at all level.
Explain the services and their benefits to customers for maximizing the use of software.
Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
Answer to customer queries modestly whenever there is a customer call.
Support Software development by engaging in software testing activities.
Any other works as may be required from time to time.