Introduction:

The Ready-Made-Garments (RMG) Sustainability Council (RSC) is an unprecedented initiative to ensure that garments exported from Bangladesh are produced in safe factories. The RSC carries forward the significant accomplishments made on workplace safety in Bangladesh following the Tazreen fire and Rana Plaza collapse incidents. The RSC conducts structural, electrical, fire, and boiler safety inspections of factories, supports and monitors remediation, conducts safety training and operates an independent safety & health complaints mechanism available to workers in covered RMG factories.

Overall Job Purpose:

The Remediation Programme Officer (RPO) is an execution-level role within the Remediation Programme of the RMG Sustainability Council (RSC), responsible for implementing and coordinating inspection and remediation activities across assigned factories. The role reports to the Team Leader – Remediation Programme (TL-RP) and plays a key role in ensuring effective execution of programme operations in alignment with organizational protocols, regulatory requirements, and stakeholder expectations.

The RPO is responsible for managing day-to-day remediation activities at the factory level, including follow-up and review of Corrective Action Plans (CAPs), coordination of inspection-related actions, and support for escalation processes. The role ensures timely updating of programme data in systems such as FFC/Salesforce, accurate documentation, and consistent tracking of remediation progress.

The position supports escalation management by monitoring factory compliance, preparing escalation-related documentation, and coordinating meetings and follow-up actions. The RPO also contributes to handling special investigations and technical queries, ensuring timely communication and coordination among factories, brands, unions, and internal teams.

The RPO plays an important role in maintaining accurate records and supporting reporting processes, including document submission tracking, data validation, and maintenance of qualitative and quantitative information for assigned factories. The role also supports monitoring and evaluation activities through factory visits, verification processes, and reporting of critical safety and compliance risks.

Through effective coordination, documentation, and follow-up, the RPO ensures timely implementation of remediation actions, supports programme consistency, and contributes to the overall effectiveness of the Inspection and Remediation Programme.

Duties and Responsibilities:

Corrective Action Planning

Follow up with assigned factories to obtain the latest Corrective Action Plans (CAPs).
Review submitted CAP updates, including action plans and supporting evidence, and provide appropriate comments.
Update CAPs in the database (FFC/Salesforce) and ensure publication.