Achieve Resort sales target & motivate team to achieve them too.
Responsible for the proper, efficient and profitable functioning of the day to day operations of the Resort.
Maintain the standards of service delivered to the customer in the Restaurants and all other food & beverage outlets by the employees.
Approve all the requisitions to ensure that they are prepared properly and placed in a proper and timely manner in compliance with company`s instructions.
Keep up to date with licensing legislation and take legal responsibility for the premises.
Clarify duties and responsibilities of departments and ensure that work flows are in a logical and good order.
Ensure the Resort is clean and well maintained throughout.
Ensure proper staffing levels.
Assist in preparing annual departmental operating budgets as well as capital expenditure and manpower budgets.
Control and analyze departmental costs to ensure performance is within budget.
Monitoring guest check in and check out. Monitor visitor`s trend.
Ensure proper documentation of bill & voucher.
Prepare monthly collection & deposits statement and receipt & payment statement.
Conduct market survey on competitor`s activities, planning, strategies and recommended management creative suggestion for business planning.