About Smart Air Bangladesh

Smart Air Bangladesh is a social business on a mission: making clean air accessible to everyone in Bangladesh through affordable technology, transparent data, and meaningful public engagement. We design and distribute high-quality, low-cost air purifiers and deploy air quality monitoring networks that put real data into the hands of communities, researchers, and policymakers. Founded as part of the global Smart Air network, our Dhaka team works lean, moves fast, and holds ourselves to the same standard we ask of the air: clear and honest.

Join us at Smart Air Bangladesh and play a pivotal role in building a cleaner, healthier future for Bangladesh!

About the Role

We’re looking for a proactive and people-focused Sales Support Executive who can help us build stronger relationships with our customers after they’ve made a purchase. This isn’t a high-pressure sales job. Instead, it’s about connecting with people, helping them understand how to maintain their air purifiers, and being a trusted point of contact for their clean air journey.

This role is ideal for someone with 2 to 3 years of experience, who wants to keep growing and developing in a supportive, purpose-driven environment. You’ll learn on the job, gain experience with campaign planning and service coordination, and gradually take on more responsibility.

If you want to move toward a mid-level or senior role, this is the stepping stone.

Key Responsibilities

Call existing customers to remind them about filter replacement and service options.
Explain why clean filters matter and how to get the most out of their air purifiers.
Handle questions and concerns with empathy and professionalism.

Service & Support

Help schedule filter replacements, servicing, or air quality checkups.
Learn to support on-site customer visits, and later, carry out your own.
Update customer records and keep track of interactions in our database.