Sales & Marketing
- Achieve assigned annual sales and marketing targets for industrial chemicals.
- Identify new business opportunities and prospective customers throughout Bangladesh.
- Conduct market surveys and analyze customer requirements to develop sales opportunities.
- Maintain regular communication with channel partners, existing customers, and potential clients.
- Prepare and submit technical and commercial proposals, quotations, and offer letters.
- Follow up on quotations and negotiate contracts to secure profitable business.
- Develop and maintain strong customer relationships to ensure long-term business growth.
- Promote company products through customer visits, presentations, and technical discussions.
Customer Support & Technical Services
- Monitor customer usage patterns and advise on future chemical requirements.
- Coordinate laboratory testing and chemical performance evaluations.
- Conduct water quality testing and provide technical reports to customers.
- Provide technical support for industrial water treatment applications, including cooling towers and boilers.
- Respond promptly to customer complaints and emergency service requirements.
- Ensure customer satisfaction through effective after-sales support.
Order Processing & Collection
- Coordinate order placement with principals and internal departments.
- Monitor inventory requirements and market demand.
- Ensure timely product delivery and maintain delivery documentation.
- Prepare and submit bills to customers and coordinate with the Accounts Department.
- Monitor accounts receivable and ensure timely collection of outstanding payments.
- Maintain proper records of deliveries, invoices, and collections.