Job Overview

Tech Point is looking for smart, confident, energetic, and customer-focused Female Candidates for the position of Sr. Executive / Executive – Sales & Customer Care.

The ideal candidate will be responsible for handling local and international clients, generating sales opportunities, promoting software solutions, and maintaining excellent customer relationships. Candidates with strong English communication skills and experience in selling Website Design & Development, ERP, POS, and Software Solutions will receive priority.

Job Responsibilities

Handle inbound and outbound customer communications
Communicate with local and international clients via Phone, Email, WhatsApp, Zoom, Google Meet, and other online platforms
Promote and sell Website Design & Development Services
Generate new business opportunities from local and international markets
Sell ERP, POS, CRM, HRM, Inventory Management, eCommerce, and Custom Software Solutions
Understand customer requirements and coordinate with the development team
Prepare project proposals, quotations, and presentations
Follow up with prospective clients and convert leads into customers
Maintain strong relationships with existing clients
Resolve customer concerns professionally and ensure client satisfaction
Maintain customer databases and communication records
Prepare daily, weekly, and monthly sales reports
Achieve monthly sales targets and business objectives