Job Summary

The Shipment Processing Associate is responsible for the secure handling, processing, packaging, sorting, documentation, and preparation of confidential documents and consignments for dispatch. The role requires a high level of accuracy, attention to detail, and adherence to security and confidentiality procedures to ensure timely and error-free processing.

Reports To: Operations Supervisor / Manager

Key Responsibilities

Receive and verify confidential documents and shipment materials as per operational requirements.
Prepare, assemble, package, and organize documents and related materials for distribution and delivery.
Sort and arrange consignments according to distribution lists, routes, serial numbers, or other designated criteria.
Ensure all documents and shipment materials are accurately matched and prepared prior to dispatch.
Generate, print, and attach shipment labels, consignment notes, and other required documentation.
Maintain accurate records of processed consignments and operational activities.
Perform quality checks to ensure accuracy and completeness of shipments.
Coordinate with relevant departments to ensure smooth processing and dispatch operations.
Handle confidential information with the highest level of integrity and discretion.
Report discrepancies, shortages, damages, or operational issues to the supervisor immediately.
Comply with all company policies, security procedures, and client-specific requirements.
Assist with inventory management, reconciliation, and operational audits when required.
Perform other duties assigned by management to support operational objectives.