Job Title: Tele Sales Executive

Department: Operations

LOB: Outbound Sales & Customer Support

Job Type: Full-time

Work Location: 82-Mirpara Demra Staff Quarter, Dhaka-1219

Key Responsibilities:

Conduct outbound calls to generate sales and promote company products and services.
Handle customer inquiries and provide product/service information professionally.
Identify customer needs and recommend suitable solutions to achieve sales targets.
Build and maintain strong customer relationships through effective communication.
Follow up with existing and potential customers to maximize conversion and retention.
Resolve customer complaints and concerns efficiently while ensuring customer satisfaction.
Maintain accurate records of customer interactions, sales activities, and transactions.
Coordinate with relevant departments to ensure seamless customer service and order fulfillment.
Achieve individual and team sales performance targets.

Requirements:

Experience in Tele Sales, Customer Service, Call Center, or Customer Care (e-commerce experience preferred).
Strong verbal communication, negotiation, and interpersonal skills.
Ability to persuade customers and close sales effectively.
Good problem-solving ability and attention to detail.
Proficiency in Google Sheets/Microsoft Excel applications.
Previous experience in sales, telesales, or customer support will be considered an advantage.

Additional Skills:

Compensation & Benefits: