Analyst, Application (ERP and EDI Support)
Gildan-G.A.B. Limited
Dhaka (GULSHAN 2)
Full-time
19 Aug, 2026
Commercial / Supply Chain / Procurement
Full-Time
Vacancy 1
3+ years
Negotiable
More jobs in Dhaka (GULSHAN 2)
Job Description
The EDI IT Support will be responsible for daily validations, monitoring and support of production EDI transactions and resolution of issues. He or she will maintain documentation about known issues and their work arounds while bug fixes and enhancements are worked on.
- Analyse incidents assigned to the EDI team resolving level 1 issues and dispatching, if necessary, to ensure a resolution.
- Identify recurring issues and include in weekly reporting.
- Perform daily EDI Validations and resolve any errors that arise.
- Monitor EDI System. Work closely with EDI and Sales Business Analysts, local IT Teams as well as sales teams in various regions of the world.
- Participate in testing when needed.
- Provide post-implementation support.
Job Requirements
- Preferred Industry Type are IT Services & Consulting.
- At least 3 years of experience is needed.
Skills & Areas of Expertise
IT Support
Technical Support
IT Operations
ETL processes
It Service Delivery
Sales support
Additional Requirements
- The applicants should have experience in the following business area(s): Telecommunication, Wholesale, Retail Store, Multinational Companies, Garments, Textile, Group of Companies, Supply Chain
Compensation and Benefits
Compensation and Benefits: Casual Leave, Earned Leave
Salary Review: Yearly
Festival bonus: 2
Lunch Facility: Full subsidize
Other Benefits: Mobile bill Provident fund Service Benefit Earn Leave Encashment Leave Facilities: Medical Leave, Compassionate Leave, Wedding Leave, Paternity Leave, Maternity Leave for Female, Pilgrimage Leave Other facilities will be provided as per company policy
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