1. Strategic Leadership: Provide visionary leadership and manage overall Credit Realization (CR) operations to ensure highly effective collection, optimized receivable control, and the consistent achievement of revenue targets.

2. Target Setting & Action Planning: Formulate, implement, and monitor comprehensive daily, monthly, and annual collection targets with structured, data-driven action plans aligned with management objectives.

3. Portfolio Oversight: Oversee and streamline all core recovery activities, including the timely collection of installments, booking dues, registration payments, and all other outstanding customer obligations.

4. Escalation & Recovery Management: Lead critical customer follow-ups, complex recovery negotiations, and structured repayment arrangements for significantly delayed or overdue accounts.

5. Documentation & Compliance Control: Ensure meticulous maintenance and regular auditing of customer records, agreements, payment schedules, Post-Dated Cheques (PDC), dishonored cheque logs, and legal documentation.

6. Executive Reporting & Insights: Prepare and present comprehensive MIS reports, real-time collection dashboards, and strategic performance updates for senior leadership review.

7. Cross-Functional Collaboration: Coordinate seamlessly with Sales, Finance, Legal, and other critical departments to facilitate smooth, barrier-free collection operations and rapid issue resolution.

8. Financial Planning Support: Strengthen cash flow forecasting and proactive corporate budgeting through highly accurate recovery projections, trend analyses, and market insights.

9. Regulatory & Policy Alignment: Guarantee absolute compliance with internal company policies, contractual agreements, legal frameworks, and regulatory requirements.

10. Process Innovation & Automation: Drive continuous process improvement and spearhead automation initiatives to elevate recovery efficiency, data reporting accuracy, and departmental performance.

11. Review Meeting Leadership: Present detailed analyses of collection performance, operational challenges, and strategic recovery plans during executive management review meetings.

12. Ad-hoc Leadership Duties: Execute additional professional responsibilities and strategic assignments as directed by Management to support broader corporate growth objectives.