About Our Company

We are a new, fast-growing software service provider specializing in outsourced operations, talent augmentation, and specialized service delivery across multiple industries. Our mission is to scale operations across concurrent business streams while maintaining exceptional service quality and client satisfaction. We work with leading companies and startups to deliver reliable, scalable solutions.

This is a true startup environment. We move fast, priorities shift, and the people who thrive here are the ones who like wearing multiple hats—selling one hour, scoping a project the next, and jumping into hands-on delivery when the team needs it. If you want a narrow, fixed job description, this isn't the role. If you want ownership, variety, and a direct line to the company's growth, read on.

Job Responsibilities

• Identify and generate new business opportunities across multiple service lines
• Review client requirements, assess feasibility, and scope resources to prepare accurate budgets and proposals
• Manage the full project lifecycle from initiation through delivery, ensuring adherence to timelines, budgets, and quality standards
• Participate in client interviews and meetings, often across different time zones
• Manage daily operations of service delivery teams and quality assurance personnel across multiple projects
• Support service delivery and quality control processes, directly participating in operational tasks when necessary
• Ensure adherence to SLAs and KPI targets to maintain client satisfaction and service excellence
• Track performance metrics, maintain detailed project records, and proactively address client concerns
• Document and maintain project guidelines, workflow documentation, and compliance standards
• Collaborate with internal teams to refine service strategies and optimize project execution