We are seeking a skilled PaaS Engineer for our client to join in a dynamic Cloud MS team. The position will focus on designing, implementing, and optimizing IT operational processes and tools to enhance the operational efficiency and reliability of PaaS products.

Key Responsibilities:

• Responsible for handling HCS product issues, providing service support, proactively preventing risks, managing O&M activities, and evolving HCS product versions.
• Major fault handling and coordination with related parties, O&M service quality management and continuous improvement.
• Major Incident Review, Operational Analysis, Hazard Identification & Reporting.
• Maintain and help customers use Cloud PaaS products (such as CCE, ROMA, DCS etc.).
• Design, develop and implement automation solutions to streamline repetitive tasks and improve operational efficiency.
• Monitor and analyze O&M operational metrics to identify trends, performance issues, and opportunities for optimization.
• Complete other tasks assigned by the leader.