ZXY International, a global apparel sourcing company, has been established with a clear mission to be unique, innovative, redefine global sourcing standards, as well as be the best sourcing partner in the apparel sector. Today, we have an empowered team of over 800 colleagues across international locations of Bangladesh, Turkey, India, Pakistan, and Egypt; each team member is committed to our “Passion for Perfection” motto.

Grab the opportunity to be a part of a truly global workplace, where passion and engagement are met with professional and personal development opportunities. Make a real difference on a global scale and shape a sustainable and fulfilling career path.

We are currently hiring for the position of Coordinator – Quality & Technical at our HQ, in the heart of Dhaka. Join our family and build an inspired career you’re proud of.

Job Context

• The Coordinator – Quality & Technical is accountable for supporting the Quality team under the direction of the Quality Head in ensuring inspection schedules, monitoring inspection activities, following up with suppliers/factories and accumulating data for preparing timely reports. The incumbent will serve as the primary point of contact for all internal and external communication related to updates from the Quality team.

Job Responsibilities

• Categorize geographical regions into Zones and maintain a tracker accordingly for all active suppliers.

• Allocate Independent Quality Auditors` (IQA) factory visits zone-wise as advised by the supervisor and share the database with them.

• Keep a record of customer claims BU-wise and share the report with GM/AGM for further necessary action.

• Collect IQA inspection reports to keep records and make summary with all the IQA reports.

• Working on quality manual, and SOP where necessary advised by Supervisor.

• Regular follow-up with QAM to take updates regarding all the respective factories` quality issues and make a summary report for Quality AGM to take necessary steps on need based.

• Maintain a proper record of all the first bulk samples including which one is rejected with reason and which one is passed, so that while required, we should submit them to management on need based.

• Effective control over all the Quality documents/records and maintenance with safety.

• Arrange monthly QAM meetings based on advice from the supervisor and communicate clear meeting minutes effectively.

• Collect monthly factory ratings from QAM BU-wise and share them with the quality AGM.

• Work effectively on process optimization and give quick support in any query from Supervisor.

• Act on any emergency or important issue and address it to the supervisor for effective corrective action.