Role Summary

Are you passionate about helping students achieve their global education dreams? We are looking for a dynamic and service-oriented Counselor / Senior Counselor – Study Abroad & Visa Processing to guide students through every stage of their international education journey. This role combines student counseling, university admissions support, and visa processing expertise to ensure a seamless experience from inquiry to enrollment. The ideal candidate will be a strong communicator, relationship builder, and problem solver who can confidently advise students while maintaining high standards of compliance and service excellence.

Key Responsibilities

Counsel prospective students regarding study destinations, universities, programs, admission requirements, and career opportunities.

Assess student profiles and recommend suitable academic pathways based on qualifications, interests, and career goals.

Manage the complete student admission process, including application submission, documentation, offer letter follow-up, and enrollment support.

Guide students in preparing accurate and complete visa application documents in accordance with destination-country requirements.

Assist students with visa filing, interview preparation, financial documentation, and compliance-related requirements.

Maintain regular communication with universities, partner institutions, embassies, visa centers, and relevant stakeholders.

Track and update student application and visa processing status through internal systems and reports.

Ensure timely completion of application, admission, and visa-related deadlines.

Achieve monthly and annual student recruitment, enrollment, and conversion targets.

Conduct information sessions, seminars, webinars, education fairs, and promotional events to attract prospective students.

Stay updated on immigration policies, university admission criteria, scholarship opportunities, and industry developments.

Deliver exceptional customer service and build long-term relationships with students and parents.

Requirements & Qualifications

Bachelor’s degree in Business Administration, Education, Marketing, International Relations, English, or a related field.

Minimum 1–5 years of experience in student counseling, study abroad consulting, admissions, visa processing, or a related field.

Strong knowledge of international education systems, university admission processes, and visa procedures.

Excellent verbal and written communication skills in both Bangla and English.

Strong counseling, interpersonal, and presentation skills.

Proficiency in Microsoft Office Suite and CRM/database management tools.

Ability to manage multiple student cases and deadlines simultaneously.

Strong attention to detail and documentation accuracy.

Nice-to-Haves

Experience working with international universities, educational consultants, or immigration advisory firms.

Knowledge of study destinations such as the UK, USA, Canada, Australia, Malaysia, Europe, or other international markets.

Experience in conducting seminars, student recruitment campaigns, and education fairs.

Professional certifications related to education counseling or international admissions.

Existing network with universities, educational partners, or visa-related stakeholders.

Core Competencies

Student-Centric Mindset

Demonstrates empathy, professionalism, and a genuine commitment to helping students achieve their academic and career goals.

Communication & Relationship Building

Builds trust with students, parents, universities, and partners through clear, confident, and professional communication.

Attention to Detail & Compliance

Maintains accuracy in documentation, application processing, and visa compliance while ensuring adherence to policies and deadlines.

Results Orientation

Takes ownership of enrollment targets, student conversions, and service quality while consistently delivering measurable outcomes.

Counselor / Senior Counselor (Based on Experience)

Compensation & Benefits

As per company policy and candidate experience. Performance incentives may be applicable based on enrollment and conversion achievements.