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  • Respond to customer inquiries through phone and social media.

  • Provide accurate information about company products and services.

  • Handle customer complaints professionally and find effective solutions.

  • Maintain Customer records and update databases regularly

  • Follow up with customers to ensure satisfaction.

  • Coordinate with relevant departments to resolve customer issues.

  • Prepare daily/weekly customer service reports

Grow Grain Ltd logo

Customer Care Executive (Front Desk)

Grow Grain Ltd

Dhaka (Banani)

Full-time

24 Jul, 2026

Customer Service / Support

Full-Time

Vacancy 10

2 years

Negotiable

More jobs in Dhaka (Banani)

Job Description

  • Respond to customer inquiries through phone and social media.

  • Provide accurate information about company products and services.

  • Handle customer complaints professionally and find effective solutions.

  • Maintain Customer records and update databases regularly

  • Follow up with customers to ensure satisfaction.

  • Coordinate with relevant departments to resolve customer issues.

  • Prepare daily/weekly customer service reports

Job Requirements

  • Having Bachelor of Arts degree is a plus.
  • Preferred Industry Type are BPM / BPO.
  • At least 2 years of experience is needed.

Skills & Areas of Expertise

Customer Service

Customer service skills

Customer inquiries handling

Customer-service

Customer service

Customer Service Management

Customer Relations

CustomerService

Customer Service Training

Call Center Operations

Company Overview

Grow Grain Ltd logo
Grow Grain Ltd

N/A

Posted one month ago

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