About the Company: M&J Group entered into manufacturing activities in 1963 by establishing a flour milling company. The business horizon gets expanded in 1989 when the garment manufacturing factory was opened. Now with its 8 sister concerns, M&J Group is a leading manufacturer in Bangladesh. The group is producing a wide range of top-quality denim bottoms including some non-denim products. M&J Group aspires to be the leading supplier in the global fashion business by offering the best expertise and knowledge in producing Ready Made Garments.

Job Responsibilities:

• Provide technical support and assistance to the IT department, ensuring smooth operation of computer systems and networks;

• Provide first-line technical support to end-users, troubleshoot hardware and software issues, and resolve technical problems in a timely manner;

• Assist in the installation, configuration, and maintenance of computer systems, including hardware, software, and network components;

• Assist in managing user accounts, permissions, and access rights, ensuring compliance with company policies and security standards;

• Identify, diagnose and resolve hardware & network problems;

• Maintain CCTV system;

• Assist in the deployment and installation of software applications, including updates and patches, and ensure proper licensing and documentation;

• Assist in monitoring and maintaining network infrastructure, including routers, switches, firewalls, IPBX and Wi-Fi access points, to ensure optimal performance and connectivity;

• Maintain accurate and up-to-date documentation of IT systems, procedures, and configurations;

• Generate reports on system performance, incidents, and resolutions;

• Support the implementation and enforcement of IT security policies and procedures, ensuring the protection of company data and infrastructure;

• Keep abreast of emerging technologies, industry trends, and best practices to contribute innovative ideas and recommendations for continuous improvement;

• Any other job assigned by the concerned authority.