Import Process Management

• Drive end-to-end import processes for sea, air, and road shipments by coordinating with banks, insurance companies, C&F agents, shipping lines, and transport providers.

• Ensure timely execution of import activities from Proforma Invoice to final customs clearance and delivery to factory.

• Monitor shipment schedules and proactively resolve operational bottlenecks to avoid production disruption.

LC Documentation & Shipment Coordination

• Maintain proper liaison and timely communication regarding LC-related documentation, shipment status, and import compliance with banks, trade bodies, VAT authorities, customs, and other relevant stakeholders.

• Coordinate with production, stores, product management, and finance teams to ensure import requirements align with operational timelines.

• Ensure all shipping and import documents are accurate, complete, and compliant with regulatory and banking requirements.

Proforma Invoice Verifying

• Check and verify Proforma Invoices with accurate import descriptions, declarations, HS codes, quantity, value, and compliance requirements.

• Ensure correctness of import agreements between exporter and importer to prevent customs disputes, clearance delays, or financial discrepancies.

Shipment Monitoring & Reporting

• Maintain a complete and updated shipment follow-up file covering all import transactions.

• Prepare regular reports on shipment status, lead times, customs clearance progress, delayed consignments, and exception handling.

• Provide management with real-time visibility on inbound supply status for effective planning and decision-making.

Claims Management

• Manage claims related to loss, shortage, damage, or shipment discrepancies with carriers, freight forwarders, and insurance companies.

• Ensure timely documentation, investigation, and recovery processes to minimize financial loss and operational disruption.