Job Context:

Drive enterprise-wide digital, IT, and AI transformation across multiple entities and geographies. Own core systems (including ERP), lead large-scale transformation programs, and align technology initiatives with business strategy to deliver sustainable value, operational efficiency, and scalable growth.

Job Responsibilities

Digital & AI Transformation Strategy

• Define and lead enterprise digital and AI strategy aligned with business goals
• Develop transformation roadmap with clear KPIs, milestones, and value outcomes
• Identify and scale opportunities in AI, automation, analytics, and cloud
• Drive end-to-end transformation programs from concept to value realization (efficiency, cost, revenue, quality, risk reduction). Establish clear success metrics, KPIs, risk management, and reporting mechanisms.

Business Requirement & Stakeholder Management

• Partner with functions/department to identify process gaps and digital opportunities
• Translate business needs into technical and functional requirements
• Prioritize initiatives based on ROI, impact, and feasibility
• Build cross-functional alignment and leadership buy-in
• ERP & Core System Ownership
• Act as enterprise owner of ERP and core digital platforms across entities.
• Drive system standardization, integration, and data architecture
• Lead enhancements, upgrades, and continuous optimization
• Ensure robust documentation, workflows, and governance

Project & Program Management

• Lead end-to-end execution of digital transformation and IT projects
• Manage project scope, timelines, risks, dependencies, and deliverables.
• Apply appropriate project management methodologies (Agile / Waterfall).
• Ensure on-time, high-quality delivery with measurable outcomes

Vendor, Budget & Partner Management

• Own & lead digital and IT transformation budgets and track benefit realization.
• Act as the primary point of contact for ERP and technology vendors.
• Lead Request for Proposals (RFPs), vendor selection, contract negotiation, and performance management.
• Coordinate system integrations, migrations, and deployment activities.
• Monitor vendor performance and ensure contractual and delivery compliance.

UAT, Deployment & Change Enablement

• Lead User Acceptance Testing (UAT) planning, execution, and validation
• Drive system deployment, go-live, and stabilization
• Design and deliver user training and change enablement initiatives to ensure adoption