Department: Sales & Marketing

Workplace: Work at Office

Location: Motijheel - Dhaka

Key Responsibilities

• Attend and assist walk-in clients professionally at the sales office.
• Respond promptly to customer inquiries received via phone, WhatsApp, Facebook, website and other communication channels.
• Contact and follow up with prospective customers on a regular basis until a sales decision is reached.
• Explain project features, pricing, payment plans, facilities and investment opportunities accurately.
• Arrange, coordinate and conduct customer meetings, site visits and project presentations.
• Build and maintain strong relationships with prospective and existing customers.
• Achieve individual sales targets and contribute to the overall sales goals of the company.
• Maintain accurate customer records and update the CRM/database on a daily basis.
• Prepare and submit daily, weekly and monthly sales activity reports.
• Assist customers with booking procedures and coordinate with the Accounts and Admin departments for documentation and payment processing.
• Follow up on pending payments, booking confirmations and customer documentation as required.
• Participate in property exhibitions, promotional events, roadshows and marketing campaigns organized by the company.
• Maintain professional behavior, punctuality and dress code.
• Maintain up-to-date knowledge of all Armani Properties projects, policies, pricing and promotional offers.
• Represent Armani Properties professionally by maintaining a positive attitude, excellent customer service and ethical sales practices.
• Perform any other sales and customer service-related duties assigned by management to support business objectives.