Job Summary

We are looking for a dynamic and result-driven Sales In-charge (E-commerce) to manage our online sales operations, lead handling, and team performance. The ideal candidate will ensure fast response time, smooth order processing, and achievement of sales targets while maintaining discipline and customer satisfaction.

Key Responsibilities

• Monitor all leads and customer message all of agent (within 3 minutes response time) 

• Supervise sales team and ensure proper floor management 

• Ensure accurate product information, pricing, and order processing 

• Achieve daily & monthly sales targets 

• Track team performance and report to management 

• Prepare daily sales, lead, and performance reports 

• Handle customer queries professionally and resolve issues 

• Ensure no lead loss due to negligence 

Requirements

• Experience: 2–4 years in E-commerce / Online Sales Leading position (mandatory) 

• Education: Bachelor’s degree in any discipline (Business background Will be plus) 

Additional Skills & Competencies

• Must Should be expert in META

• Strong time management and multitasking ability 

• Passionate about sales growth and target achievement 

• Excellent communication and negotiation skills 

• Proven team leadership and supervision ability 

• Ability to work under pressure in a fast-paced environment 

• Strong problem-solving and decision-making skills 

• Detail-oriented with high sense of responsibility 

• Positive attitude and proactive mindset 

Department: E-commerce Sales

Working Hours: 09:00 AM – 6:00 PM / 6:00 – 3:00 AM (Roaster Basis)

Job Location: Shymoli, Mohammadpur, Dhaka