About Us: TÜV Rheinland stands for safety and quality in virtually all areas of business and life. Founded more than 150 years ago, the company is one of the world’s leading testing service providers with more than 22,000 employees and annual revenues of 2 billion euros. TÜV Rheinland’s highly qualified experts test technical systems and products around the world, support innovations in technology and business, train people in numerous professions and certify management systems according to international standards. In Bangladesh we are doing operation since 2011. As a third party organization, we are here to support in performing various garments Testings (Textile testing, Chemical & Analytical, waste water testing etc.), Inspection services, CSR Audit. For More please visit our website https://www.tuv.com/bangladesh/en/

Job Context:

• The position requires extensive travel both in and outside of Dhaka, Savar, Narayanganj, Gazipur.
• Ready to go to the manufacturing units in various places within the country.

Major Responsibilities:

• Maintain regular customer visit to existing customer, potential customers to ensure achievement of individual and overall company sales target.
• Handling existing and new customer query over phone or email for service query, submitting price quotation and ensuring after sales service.
• Develop and implement proper sales & promotional channel to outreach targeted customer effectively and efficiently.
• Perform periodic customer survey to know their opinion on existing service and seek suggestion to improve the existing service quality.
• Prepare sales report and present on daily, weekly and monthly basis.
• Updating Sales monitoring software on a regular basis to keep proper tracking of Sales activities as well as lead generation for new business opportunity and handling customer query.
• Arrange & Organize workshop, seminar, webinar and training on company`s service offers.
• Jointly work with Sales team to create opportunities for Cross selling.
• Assist the team in preparing newsletter, article and advertising publication on local newspaper and textile magazines to promote company`s brand value.
• Promoting TUV Rheinland brand to new clients by arranging meeting with buying house, agent office, garments factories.
• Execute Sales campaign as a part of Sales strategy in territory based business like Savar, Gazipur, Narayanganj & other territory/areas.
• Do market research to observe the business trends as well as find out competitor`s information & market insights to make internal strategy to develop new service offer to clients.