Sales & Revenue Generation

• Set daily, weekly, and monthly revenue and unit sales targets for the team.
• Track sales executive key performance indicators (KPIs) and lead conversion rates.
• Launch local marketing, corporate outreach, and promotional campaigns.
• Research competitor pricing, local market trends, and electronic product demand.

Showroom Operations & Merchandising

• Oversee daily opening routines, staff attendance, and morning strategy briefings.
• Enforce strict product presentation, pricing accuracy, and visual merchandising guidelines.
• Keep the display floor clean, welcoming, organized, and professionally styled.
• Audit and maintain functional demo units for laptops, TVs, and major home appliances.

Stock & Inventory Management

• Requisition inventory and coordinate directly with warehouses or central supply chains.
• Conduct routine stock verifications and audits to minimize inventory shrinkage.
• Prevent stockouts on highly demanded or newly launched electronic devices.

Team Leadership & Training

• Build duty rosters, manage employee leaves, and assign specific floor zones.
• Coach sales staff on technical product specs, financing options, and soft skills.
• Evaluate team performance and cultivate a highly motivated, target-driven work culture.

Financial Administration & Compliance

• Manage daily point-of-sale (POS) operations, billing systems, and payment collections.
• Deposit all cash and digital collections into the bank before close of banking hours.
• Secure all branch cash, digital devices, and high-value physical assets in vaults overnight.
• Keep localized tax documents, VAT books, and regulatory registers updated daily.

Customer Experience & After-Sales Support

• Address high-priority customer complaints and handle escalation inquiries smoothly.
• Coordinate item deliveries, product installations, and manufacturer warranty claims.
• Gather customer feedback to improve local store service and layout choices.