Hairence is an innovative online hair-care brand specializing in targeted solutions for hair thinning and loss. Driven by customer success and backed by research, we deliver high-performance products and expert guidance through our seamless online platform to help our community achieve lasting hair health. We combine advanced product formulations with data-driven consultations to help our customers regain their hair and their confidence. 

Job Responsibilities:

• Make inbound & outbound calls to potential and existing customers.

• Promote company products/services over the phone.

• Understand customer needs and provide appropriate solutions.

• Follow up with prospective clients to close sales.

• Maintain accurate records of calls, leads, and sales.

• Achieve assigned sales targets and performance goals.

• Handle customer queries and provide basic support.

• Update customer information in the system regularly.

• Coordinate with the sales and marketing team.

• Ensure professional communication and customer satisfaction.