Assistant Officer/ Officer - Customer Support/ SPC
Youngone Materials
Dhaka (Savar EPZ)
Full-time
20 Jul, 2026
Customer Service / Support
Full-Time
Vacancy 1
At least 2 years
Negotiable
More jobs in Dhaka (Savar EPZ)
Job Description
Maintaining regular communication to address buyer inquiries, provide production updates and ensure customer satisfaction.
Coordinate closely with production, quality and sales teams to fulfill buyer requirements in a timely manner.
Address buyer concerns or complaints promptly and effectively, working closely with internal teams to resolve issues and maintain positive relationships.
Design and generate various buyer reports, graphs and dashboards to visualize KPI/OKI.
Job Requirements
- Having Bachelor of Science in Textile Engineering (TE) degree is a plus.
- At least 2 years of experience is needed.
Skills & Areas of Expertise
Kpi Reports
Customer inquiries handling
Sales support
KPI monitoring
Customer Communication
Purchase Management
Kpi Implementation
KPI tracking
Sales Support Tools
Product management
Compensation and Benefits
Salary Review: Yearly
Festival bonus: 2
Lunch Facility: Partially subsidize
Other Benefits: Mobile bill Provident fund Insurance Over time allowance Transport Medical facility
Posted 7 days ago
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