Manage and maintain the organization's overall IT infrastructure, ensuring maximum system availability and operational efficiency.

Administer Windows/Linux servers, virtualization platforms, and cloud-based infrastructure services.

Design, configure, and maintain LAN, WAN, Wi-Fi, VPN, and enterprise network environments.

Configure, monitor, and maintain firewalls, routers, switches, and other network security appliances.

Perform firmware upgrades, security patch management, and infrastructure updates to ensure system integrity.

Implement and enforce information security policies, cybersecurity controls, and access management practices.

Monitor network performance, troubleshoot infrastructure issues, and ensure business continuity through proactive maintenance.

Plan, build, deploy, and maintain physical and virtual servers, storage solutions, and backup systems.

Develop, implement, and regularly test backup, disaster recovery, and business continuity procedures.

Install, configure, upgrade, and troubleshoot desktops, laptops, printers, scanners, biometric devices, CCTV systems, and other IT equipment.

Provide advanced technical support for hardware, software, network, and system-related issues across the organization.

Maintain and manage Microsoft 365, Google Workspace, email systems, and enterprise collaboration platforms.

Manage the complete lifecycle of IT assets, including procurement, inventory, allocation, maintenance, warranty tracking, and disposal.

Maintain accurate records of IT hardware, software licenses, network diagrams, infrastructure documentation, and system configurations.

Identify IT hardware and software requirements and coordinate procurement in accordance with organizational policies and budgets.

Evaluate, recommend, and implement new technologies to improve operational efficiency, security, and scalability.

Coordinate with internet service providers, software vendors, hardware suppliers, and third-party service providers to ensure uninterrupted IT services.

Ensure compliance with organizational IT policies, security standards, software licensing, and regulatory requirements.

Monitor cybersecurity threats, investigate security incidents, and implement corrective and preventive actions.

Prepare periodic reports on IT infrastructure performance, asset utilization, security status, and ongoing technology initiatives.

Lead or support IT infrastructure expansion, digital transformation, and technology implementation projects as assigned.

Manage the procurement, licensing, implementation, maintenance, renewal, and vendor support of all third-party software and enterprise applications.