Call Center Team Leader
MY Outsourcing Ltd.
Dhaka (Banani)
Full-time
25 Jul, 2026
BPO / Data Entry / Call Center
Full-Time
Vacancy 3
3-5 years
Negotiable
More jobs in Dhaka (Banani)
Job Description
Maintain the designated teams Train up and qc the teams Regular reporting for the process
Prepare roaster plan for the agents Call analysis and plan for process betterment
Process upgradation planning Meeting the target KPI
Maintain the daily inbound and outbound and sales calls target by the teams Daily, weekly, and monthly reporting and presentation prepare
Daily and monthly attendance of the team agents
Job Requirements
- Preferred Industry Type are BPM / BPO.
- At least 3 years of experience is needed.
Skills & Areas of Expertise
Contact Center Management
Call Center Operations
Sales target achievement
Sales Force Development
Call Center Management
Sales Management Coaching
Sales Targets
Sales pipeline management
Technical Team Management
Sales Management
Compensation and Benefits
Other Benefits: Free Training will be provided to the eligible candidates Others as per company policy
Posted 26 days ago
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