Contact customer through phone, email, SMS, and letters to remind them of payment due dates and ensure the payment.

Monitor customer accounts regularly to identify overdue payments and initiate appropriate collection actions.

Perform accurate reconciliations to ensure all payments are properly posted.

Meet with customers once they visit the office and meet customer queries as per policies.

Respond promptly to inquiries related to outstanding dues and payments.

Collaborate with sales, customer service, and finance departments to ensure customer queries.

Prepare final dues statements during apartment handovers and ensure all financial matters are settled.

Generate and present regular reports on receivables, aging summaries, and collection performance.

Ensure adherence to company policies, procedures, and applicable legal regulations.

Perform any additional tasks assigned by supervisors as needed.