Job Context

Besthome Properties Ltd. is one of the fastest-growing real estate companies in Bangladesh. We are looking for a dynamic, target-oriented, and highly motivated professional to join our Credit Recovery Department. The selected candidate will be responsible for ensuring timely collection of customer dues, maintaining healthy client relationships, minimizing overdue receivables, and achieving monthly collection targets.

Key Responsibilities

• Ensure timely realization of customer installments and outstanding payments.
• Follow up with customers through phone calls, emails, WhatsApp, official letters, and personal visits.
• Prepare and maintain daily, weekly, and monthly collection reports.
• Monitor customer aging reports and overdue accounts.
• Negotiate payment plans with customers while maintaining professional relationships.
• Coordinate with Sales, Customer Service, Accounts, and Legal Departments regarding collection matters.
• Prepare demand letters, reminder letters, and recovery notices.
• Maintain accurate customer payment records in ERP software.
• Visit project sites and customer locations whenever required.
• Achieve monthly collection and recovery targets assigned by management.
• Escalate high-risk default accounts for legal action when necessary.
• Prepare management reports on collection performance and overdue analysis.
• Perform any other duties assigned by management.