• Follow up with Destination Agents/Partners, as well as Buying Houses & Shippers for upcoming shipment forecast, and take preparation in advance for smooth handling of the shipment.

• Shipment/booking process for various customers

• Prepare & send combine Long Term Vessel Sailing Schedule to Buying Houses (regular) & Shippers if required.

• Shipment Approval arrangement from Destination Agents/Partners/Buyers, along with Final Destination, Carrier (MLO/NVOCC/Co-Loader), Shipping Instruction, SOP, etc.

• Inform Shipper to handover cargo at respective Depot, and place booking with Carrier (MLO/NVOCC/Co-Loader) along with Stuffing Plan; upon getting Shipment Approval from Destination Agents/Partners/Buyers.

• Follow up with CTG-OPS for ensuring Cargo Receiving, Storing, arranging sound condition equipment & stuffing with respective Carrier (MLO/NVOCC/Co-Loader), arranging Special Permission and on time Gate Out of equipment(s) smoothly, as per SOP.

• Preparing & sending DSR Report(s) to respective Customer(s) and Destination. Agent(s)/Partner(s) on regular basis (daily) & follow up on update status.

• Preparing Job Cost against each Job/Shipment, and issuing Invoice/DN/CN to respective Parties (Customer/Vendor/ Destination Agents/Partners), (within 72 hours of F/Vessel sailing).

• Work closely on any claim/demurrage/detention issue within soonest reasonable time, and solve the issue after investigating & cross-checking with all relevant departments/parties (Off-Doc/CFS/CTG-OPS/Carrier/Surveyor/etc.)

• Closing each Job File of the respective month’s all Shipments within 30th date of the same month.

• Communicate with shipping line for space negotiation.

• Exercise in minimizing the cost in customer service and documentation

• FCR Sent to shippers and correction for final print.

• Send shipment advice to shippers/Partners/Buyers.

• MBL checking with shipping line/Agents/Buyers and correction if required.

• HBL/FCR information updates into Cargoaim system, print, Release & Surrender.

• Coordination with Chittagong teammate to release and surrender MBL/ HBL,

• Follow up with Shipper for local documentation payment collection.

• Coordinate with finance team to arrange Shipping-line payment.

• POD Approval through various software/Agents/Partners.

• Follow up overall outstanding payment.

• Other Duties & responsibilities as per assigned by Supervisor/management.