Manage the overall business operations of the company.

Develop and implement effective marketing and sales strategies to increase business.

Generate new corporate and institutional clients and strengthen relationships with existing customers.

Supervise daily field operations and ensure timely, high-quality service delivery.

Plan, coordinate, and monitor the activities of service engineers, technicians, and support staff.

Recruit, train, motivate, and evaluate employees to build a high-performing team.

Prepare business plans, sales forecasts, and operational reports for management.

Monitor customer complaints and ensure prompt resolution.

Develop Standard Operating Procedures (SOPs) to improve operational efficiency and service quality.

Manage quotations, contracts, pricing, and service agreements.

Control operational costs and improve profitability.

Identify new business opportunities and introduce new services based on market demand.

Ensure compliance with company policies and safety standards.