Manager - Resort
Metro Properties Limited
Dhaka (Uttara)
Full-time
31 Jul, 2026
Hospitality / Hotel / Travel / Tourism
Full-Time
Vacancy 1
2-5 years
Negotiable
More jobs in Dhaka (Uttara)
Job Description
- Oversee Daily Operations: Supervise, coordinate, and streamline day-to-day resort operations across all departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Security.
- Staff Management & Scheduling: Lead, motivate, and manage resort staff to achieve operational excellence, while preparing duty rosters to ensure adequate staffing levels.
- Policy & SOP Compliance: Implement and enforce company policies, standard operating procedures (SOPs), and health & safety regulations across the property.
- Maintain Hospitality Standards: Ensure the highest standards of service, cleanliness, safety, and overall guest experience are consistently met.
- Guest Relations & Resolution: Monitor guest satisfaction, professionally handle inquiries or feedback, and resolve operational issues and guest complaints swiftly.
- Facility Inspections: Inspect resort facilities regularly to ensure proper maintenance, cleanliness, and asset preservation.
- Revenue & Sales Growth: Drive the development of room and food sales through strategic planning, local community networking, and promotional activities.
- Cost Control & Inventory: Support budgeting initiatives, monitor inventory and supplies, and minimize operational expenses to maximize efficiency.
- Operational Reporting: Prepare and analyze daily, weekly, and monthly operational reports to share key updates with senior management.
- Guest Engagement Planning: Assist management in planning promotional activities, events, and tailored guest engagement programs.
Job Requirements
- Having Masters in any Discipline degree is a plus.
- Preferred Industry Type are Facility Management Services.
- At least 2 years of experience is needed.
Skills & Areas of Expertise
Front Desk Operations
Hotel operations knowledge
Guest Services
Daily Operations Management
Front desk operations
Guest Service Management
Hospitality management
Daily Operations
HospitalityManagement
Hotel Administration
Additional Requirements
- Experience Requirements: 2 to 5 years in Group of Companies, Resort
Compensation and Benefits
Salary Review: Yearly
Festival bonus: 2
Other Benefits: As per company policies
Posted 9 days ago
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