Ensure uninterrupted transport shift operations to achieve customer satisfaction and optimal utilization of vehicles:

• Properly take over shift responsibilities from the outgoing shift officer with full operational understanding.

• Execute shift delivery programs in coordination with Schedule Officials.

• Verify availability status of company vehicles, drivers, and helpers through coordination with responsible staff and regular VTS monitoring.

• Maintain effective coordination among schedule, transport, and delivery teams during the shift.

• Ensure uninterrupted loading as per delivery schedule and timely vehicle gate-out.

• Address drivers’ and helpers’ grievances, manage road expenses, ensure unloading labor availability, and resolve on-road issues promptly and professionally.

• Monitor vehicle movement along designated routes and follow up on delivery lead times.

• Coordinate return trips among reporting superior, transport agents, and drivers.

• Maintain and update shift-wise transport reports accurately.

• Perform any other duties assigned by the reporting superior as required.