• 2–5 years of relevant work experience
• Prior experience in Hajj package sales is mandatory
• Experience traveling to Saudi Arabia with Hajj/Umrah groups will be preferred
• Educational background in Islamic Studies will be an added advantage
• Strong communication and client-handling skills
• Ability to guide and assist pilgrims throughout the Hajj process

Responsibilities:

• Promote and sell Hajj & Umrah packages to clients.
• Maintain accurate customer records and manage inquiries efficiently.
• Guide clients regarding travel documentation, visa, and insurance procedures.
• Follow up on leads and ensure timely conversion.
• Conduct client presentations and explain package details.
• Maintain relationships with repeat clients and ensure satisfaction.
• Collaborate with marketing and reservation teams to optimize client service.
• Monitor competitor offerings and provide feedback to management.
• Participate in sales training programs and workshops.
• Prepare daily, weekly, and monthly sales reports for management review.

KPIs:

• Individual sales achievement (%)
• Customer satisfaction feedback
• Lead conversion rate
• Number of repeat clients

Location: Motijheel