Position/Job Context:

• This is a focal position representing the company before the outsiders.

• You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.

Job Description / Responsibility

• Address customer queries modestly and ensure customer satisfaction at all level.

• Explain the services and their benefits to customers for maximizing the use of software.

• Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.

• Answer to customer queries modestly whenever there is a customer call.

• Support Software development by engaging in software testing activities.

• Any other works as may be required from time to time.