Role Overview:

The Partner Success Manager is responsible for managing 2–3 partners per region across the full partner lifecycle — from onboarding and enablement to performance management and revenue growth. Working under the guidance of the Senior Partner Success Manager, the role is hands-on and execution-focused, with a clear pathway to broader ownership as the individual develops.

This is a commercially driven role requiring developing business acumen, a working understanding of enterprise technology solutions, and the ability to build trusted relationships with partners and clients.

Key Responsibilities:

• Build, manage, and grow partner and client relationships across assigned regions, acting as a primary point of contact throughout the partner lifecycle.

• Support partner revenue performance through sales enablement, deal support, and co-selling across Betopia’s technology portfolio.

• Deliver partner onboarding, training, and ongoing enablement, ensuring partners are equipped to represent and sell Betopia solutions.

• Help partners identify, qualify, and close business opportunities, including proposal support, pricing guidance, and negotiation assistance.

• Conduct regular business reviews, track KPIs, and prepare data-driven insights to optimize partner performance and surface growth opportunities.

• Contribute to joint go-to-market campaigns and co-branded marketing initiatives in line with Betopia’s commercial strategy.

• Manage day-to-day partner and client concerns, escalating to the Senior Partner Success Manager where appropriate, and maintain high levels of engagement and satisfaction.