Job Summary

An experienced and results-driven Project Manager to lead the successful delivery of enterprise software implementation and digital transformation projects. The Project Manager will be responsible for managing the complete project lifecycle, ensuring projects are delivered on time, within budget, and in accordance with agreed scope, quality standards, and customer expectations.

The role requires strong leadership, stakeholder management, project governance, risk management, and technical coordination skills to manage cross-functional teams delivering enterprise solutions for government, banking, financial services, telecommunications, manufacturing, healthcare, education, and corporate sectors.

Key Responsibilities

Project Planning & Initiation

• Lead project initiation activities following contract award and customer handover.
• Develop Project Charter, Project Management Plan, Work Breakdown Structure (WBS), implementation roadmap, project schedule, and resource plan.
• Define project scope, objectives, milestones, deliverables, success criteria, and governance framework.
• Conduct project kick-off meetings with customers and internal stakeholders.

Project Execution

• Manage end-to-end implementation of enterprise software solutions.
• Coordinate project activities across Business Analysts, Solution Architects, Development, QA, Infrastructure, DevOps, Database, Security, and Support teams.
• Ensure timely completion of all project milestones and deliverables.
• Monitor project progress and proactively resolve issues affecting delivery.

Customer & Stakeholder Management

• Act as the primary point of contact for customers throughout the project lifecycle.
• Build strong relationships with project sponsors, steering committees, and executive stakeholders.
• Conduct regular project status meetings, steering committee reviews, and executive briefings.
• Manage customer expectations and facilitate timely decision-making.

Scope & Change Management

• Ensure project scope is clearly defined and approved.
• Evaluate and manage change requests through formal Change Request (CR) procedures.
• Assess schedule, budget, and resource impacts of scope changes.
• Obtain necessary approvals before implementation.

Project Governance & Compliance

• Ensure compliance with organizational project management methodologies, PMO standards, contractual obligations, and quality assurance processes.
• Maintain project documentation, approvals, issue logs, RAID logs, meeting minutes, and decision registers.
• Ensure adherence to information security, regulatory, and customer compliance requirements.

Risk & Issue Management

• Identify, assess, and mitigate project risks.
• Maintain project Risk Register and Issue Log.