Job Description:

Bangladesh ENT Hospital Ltd. is seeking a professional and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing a welcoming and efficient experience. This role requires strong communication skills and proficiency in administrative tasks, with a focus on using Microsoft Office and our proprietary hospital management software, Hospimate.

Key Responsibilities:

• Greet and welcome patients and visitors in a courteous and professional manner.

• Answer, screen, and forward incoming phone calls.

• Schedule and confirm patient appointments.

• Register new patients and update existing patient information accurately.

• Manage patient records and ensure data confidentiality.

• Assist with billing and payment processing as needed.

• Perform accurate and efficient typing in Bangla and English.

• Maintain a clean and organized reception area.

• Provide general administrative and clerical support.

• Collaborate with other hospital staff to ensure smooth patient flow.